For all spares for our fire and stove ranges please contact the BFM Europe Ltd. Spare Parts department on 01782 339034.
If possible please have a part number to hand when you call to help us deal with your enquiry faster. Most part numbers can be found on the back of your user manual, alternatively a member of our sales team can help.
Please note that any credit card details taken over the telephone are processed directly onto the merchants online system and no credit card details are retained by BFM Europe Limited or its employees. We are PCI compliant and comply with all legal regulations set by card associations to uphold security over card holder details.
Alternatively, you can purchase spare parts from Gas on Spares on 0121 5857799, Parts Centre on 0845 2709800 or from any of our product stockists.
Not sure which spare part you need? For help in finding the correct spare part for your fire you can still access the Part Finder via the following link: http://www.bfm-partfinder.co.uk/